Changes for UPS package deliveries across the country after contract ends with US Postal Service
What you need to know if you have a P.O. box at the U.S. Postal Service.
Updated: 5:36 PM EST Jan 16, 2025
CONVINCED THE MAN TO SURRENDER AND GET TREATMENT AT THE U-V-M MEDICAL CENTER. YOU MAY HAVE NOTICED YOUR PACKAGES ARE TAKING LONGER TO BE DELIVERED. AN EXPIRED áCONTRACT AGREEMENT BETWEEN THE U-S POSTAL SERVICE AND U-P-S — MIGHT BE TO BLAME FOR THAT. NBC5’S ERICKA LOVE HAS MORE ON WHAT THIS MEANS FOR YOU. YES LAUREN, THE NEW YEAR MARKED THE END OF THE DELIVERY CONTRACT FOR U-P-S “SURE POST”, ACCORDING TO THE INTERNATIONAL BROTHERHOOD OF TEAMSTERS — WHICH REPRESENTS UPS DELIVERY DRIVERS. BEFORE THE AGREEMENT EXPIRED, U-S-P-S WOULD COMPLETE THE FINAL MILE OF DELIVERY FOR U-P-S SHIPMENTS. SO WHAT DOES THE CHANGE MEAN? WELL THE U-S POSTAL SERVICE IS THE ONLY CARRIER PERMITTED TO DELIVER TO POST OFFICE BOXES… ARMY POST AND NAVY FLEETS. SO WITH THE END OF THIS AGREEMENT, ANY OF THOSE CUSTOMERS NOW HAVE TO SHIP THEIR PACKAGES DIRECTLY TO A UPS LOCATION OR DIRECTLY TO THEIR ADDRESS. THE ONLY PROBLEM… SOME CUSTOMERS SAY THEY WEREN’T NOTIFIED ABOUT THE CHANGE AHEAD OF TIME. INCLUDING PAM LOEB… WHO LIVES IN SHELBURNE, VERMONT. NOW SHE SAYS… SHE’S JUMPING THROUGH HOOPS TO COLLECT THINGS SHE ORDERED ONLINE. Well, I just am concerned. You know, we we’ve got economic issues in our country, and there’s a lot of people who are doing, you know, have a lot of small businesses and yeah, I worry that it’s going to affect on a sort of a global scale, both buyers and sellers. BUTTED i haven’t been able to order anything. And unfortunately, while I would prefer to do business locally, we do live in Vermont and there aren’t necessarily everything is not locally available, that there’s a reason that I order some things online. PACKAGES MAY ALSO NEED TO CHANGE LABELS… OR BE RETURNED TO THE ORIGINAL SENDER… WHICH COULD RESULT IN LONGER WAIT TIMES. WE REACHED OUT TO THE US POSTAL SERVICE áAND UPS éFOR MORE INFORMATION. THE POSTAL SERVICE TOLD US… THEY’VE BEEN TRANSPARENT ABOUT THE CHANGE THROUGHOUT THE PROCESS SINCE THE SPRING OF 20-24. BUT THEY SAY HOW áOTHER BUSINESSES COMMUNICATE THE CHANGE… IS QUOTE “BEYOND THE CONTROL OR RESPONSIBILITY OF THE POSTAL SERVICE”. U-P-S TOLD US… IF THEY DON’T HAVE A VALID STREET ADDRESS… THEIR BEST OPTION IS TO USE UP
Changes for UPS package deliveries across the country after contract ends with US Postal Service
What you need to know if you have a P.O. box at the U.S. Postal Service.
Updated: 5:36 PM EST Jan 16, 2025
The new year marked the end of the delivery contract for United Parcel Service SurePost, according to the International Brotherhood of Teamsters, which represents UPS delivery drivers.Before the agreement expired, the U.S. Postal Service would complete the final miles of delivery for UPS shipments.The Postal Service is the only carrier permitted to deliver to post office boxes, Army posts and Navy fleets. With the end of this agreement, any of these customers now have to ship their packages directly to a U.S. location or to their address.Some customers said they were not notified about the change ahead of time. Pam Loeb, who lives in Shelburne, Vermont, said she is jumping through hoops to collect things she ordered online.”Well, I just am concerned. You know, we’ve got economic issues in our country, and there’s a lot of people who… have a lot of small businesses, and I worry that it’s going to affect, on a sort of a global scale, both buyers and sellers,” she said. “I haven’t been able to order anything. And unfortunately, while I would prefer to do business locally, we do live in Vermont and… everything is not locally available, that there’s a reason that I order some things online.”The Postal Service told us it has been transparent about the change throughout the process since spring 2024. However, it said how other businesses communicate the change is “beyond the control or responsibility of the postal service.”UPS told us if someone does not have a valid street address, their best option is to use UPS store mailboxes to get their packages safely.
The new year marked the end of the delivery contract for United Parcel Service SurePost, according to the International Brotherhood of Teamsters, which represents UPS delivery drivers.
Before the agreement expired, the U.S. Postal Service would complete the final miles of delivery for UPS shipments.
The Postal Service is the only carrier permitted to deliver to post office boxes, Army posts and Navy fleets. With the end of this agreement, any of these customers now have to ship their packages directly to a U.S. location or to their address.
Some customers said they were not notified about the change ahead of time.
Pam Loeb, who lives in Shelburne, Vermont, said she is jumping through hoops to collect things she ordered online.
“Well, I just am concerned. You know, we’ve got economic issues in our country, and there’s a lot of people who… have a lot of small businesses, and I worry that it’s going to affect, on a sort of a global scale, both buyers and sellers,” she said. “I haven’t been able to order anything. And unfortunately, while I would prefer to do business locally, we do live in Vermont and… everything is not locally available, that there’s a reason that I order some things online.”
The Postal Service told us it has been transparent about the change throughout the process since spring 2024. However, it said how other businesses communicate the change is “beyond the control or responsibility of the postal service.”
UPS told us if someone does not have a valid street address, their best option is to use UPS store mailboxes to get their packages safely.
